Touchstone is pleased to announce another new client partnership with a Mauritian based international corporate and funds services business with operations in Europe and the APAC region.
Our customer was facing a number of significant challenges stemming from the use of an unsuitable record keeping system, which included ACT and Finisys.
Following a deep investigation of the NavOne platform and its broad capabilities for corporate and fund services providers, the client engaged Touchstone to conduct a detailed discovery workshop which resulted in a well-defined scope which included NavOne’s corporate and fund services administration and accounting.
A key requirement is managing process with workflow, especially in relation to controlling loan account record keeping. In addition, using NavOne to manage the SharePoint document store will be a significant benefit, maximising continuity of process, minimising change-related costs, and ensuring resources are focused on client service, not data.
We look forward to supporting our new client through their immediate challenges by ensuring the comprehensive benefits of NavOne are realised, and building on our partnership into the future.